At FLAMORIS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or make a purchase.
1. Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, and shipping address provided during order placement.
- Payment Information: Processed securely through PCI-DSS compliant gateways. We do not store your payment details.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited, collected via cookies and analytics tools.
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders.
- Send order confirmations and updates via email and SMS.
- Respond to customer service inquiries.
- Improve our website and services through analytics.
- Send promotional offers, if you opt-in to our newsletter.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except:
- With trusted service providers (e.g., couriers, payment gateways) to fulfill orders.
- When required by law or to protect our rights.
4. Data Security
We use industry-standard encryption and security measures to protect your data. However, no online platform is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access or update your personal information.
- Opt-out of marketing communications.
- Request deletion of your data, subject to legal obligations.
7. Contact Us
For privacy-related questions, contact us at:
- Email: care@flamoris.com
- WhatsApp: +91 9316294375
This Privacy Policy may be updated periodically. Please check this page for the latest version.